Welcome to TiviMate support. Whether you are installing the app for the first time or fixing a playback problem, the guides below cover the issues readers ask about most.
Getting Started#
- Install TiviMate on Firestick - step-by-step setup
- Add an M3U playlist - load your channels
- Set up the EPG - get the TV guide working
- Buy TiviMate Premium - activation and devices
Common Issues#
- Buffering problems - 8 proven fixes
- App not working - 10 troubleshooting steps
- Error 458 - too many connections fix
- EPG not showing - TV guide setup
- Playlist not loading - M3U setup guide
Still Need Help?#
If your problem is not covered above, visit our contact page and email us. We usually reply within 24-48 hours.